In cases whereas a student must cancel their scheduled course or studio time, it is requested such request be submitted at least one week prior. With one week or more notice, credit will be happily offered for use within 6 months. If a refund is preferred, reimbursement will be issued at 50%. Of course, in the event of serious illness or other family emergencies, cancellation submitted in less than one week is negotiable. Due to such small class size, please contact The STU via phone or text as soon as you are able so that waitlisted students may be contacted to fill open availability.
If for any reason The STU must cancel events, tuition may be used as credit within six months or refunded in full.
Students who are unable to attend the first class will forfeit tuition reimbursement, but every attempt will be made to offer one “catch up” class during Maker’s Space time depending on availability. This applies to other missed classes if absolutely necessary, but is dependent strictly on available bench and instructor time. There is certainly a willingness to accommodate these requests when needed and within reason.
Gift Certificates are non-returnable, but if classes are unable to be attended, the redeemable amount may be applied toward materials/ tools/ or other services if desired.